Open Data

3 08, 2023

Intelligent language applications in tourism

2023-08-03T12:26:20+02:003. August 2023|Open Data, Technologies and backgrounds, Technology|

How do intelligent speech applications work? Intelligent speech recognition and artificial intelligence (AI) offer a variety of opportunities in the tourism industry to improve customer service, enable personalized experiences, and increase operational efficiencies. The use of Open Data, i.e. freely accessible and open data sources that are available in the form of a Knowledge Graph, makes these technologies even more powerful and more extensively used. The speech applications are based on artificial intelligence and machine learning. They use this technology to understand, interpret, and respond to natural language. The basic steps of how these applications work include: Natural [...]

30 06, 2023

The future of data management for inbound tourism to Germany

2023-06-30T14:27:10+02:0030. June 2023|Data Management, Open Data, Strategy|

I am happy to announce that the German tourism industry’s biggest ever data infrastructure project is now live! Today, in conjunction with all project participants, we finally brought the GNTB Knowledge Graph on stream. Over the past three years, we have put in a lot of hard work – and shown great agility and vision – in order to get this collaborative project up and running. At this point, I would like to thank my team and all the various partners, the 16 regional marketing organisations for the federal states, the Magic Cities marketing association, the travel technology [...]

29 06, 2023

Going-live Knowledge Graph

2023-10-25T15:53:22+02:0029. June 2023|Open Data, Press release, Project Progress, Strategy|

Statements of the managing directors of the state tourism organizations on the going-live of the Knowledge Graph "The rapid progress of artificial intelligence has highlighted how fast technology is evolving and changing our lives. AI applications are also an example of how important digitalisation and structured data are to our industry. The onus is on tourism organisations to tackle this development at all levels to ensure that they do not get left behind. At TMBW, we are stepping up our work in this area, establishing a team for data management and digitalisation, and [...]

27 06, 2023

Access for data retrieval

2023-10-12T09:08:22+02:0027. June 2023|Open Data, Technologies and backgrounds, Technology|

Request access to data retrievalFrom now on, data users and interested parties can easily and conveniently request access to the application interface (API) for the Knowledge Graph.Three steps to data utilizationSend e-mail to indicating company, e-mail address and name of contact personReceive email with access data (API key) for data retrievalInitialize API and retrieve dataSome partners are in the final stages of implementing their databases, connecting to the Knowledge Graph, or sharing data. They will provide their data shortly. In addition, further properties will be successively added to the individual data types and corresponding data will be made [...]

13 12, 2022

Speak, not type

2022-12-14T15:02:56+01:0013. December 2022|Open Data, Technologies and backgrounds, Technology|

How conversational AI is changing communication in tourism In view of the shortage of skilled workers and digitization, the need for intelligent search functions and chatbot solutions is increasing. If the applications are based on well-structured and open data, conversational AI could transform communication in tourism. For many people, especially younger ones, the use of voice interfaces is now taken for granted - typing is increasingly perceived as a nuisance. Accordingly, access to tourism data and services in natural language has a high future potential for tourism applications supported by artificial intelligence (AI). It is expected that intelligent [...]

17 02, 2022

How the largest digital infrastructure project in tourism is taking shape

2023-07-04T09:42:19+02:0017. February 2022|Open Data|

In 2022, the digital transformation in German tourism will reach a new dimension. With the opening of the Knowledge Graph for free data retrieval, the largest digital infrastructure project of the German tourism industry becomes reality. The progress of the overall project is impressive evidence of the tourism industry's strong shoulder to shoulder - especially in the Corona crisis years of 2020 and 2021. At the same time, the cross-company and cross-industry collection and semantic labeling of decentralized data inventories in a knowledge graph is considered an exemplary nationwide data infrastructure project in the German economy. In order [...]

2 02, 2022

Shaping tourism with data diversity

2022-12-12T10:52:32+01:002. February 2022|Open Data|

The power of data "The world's most valuable resource is no longer oil, but data," wrote IT expert and founder of the data management company Igneous, Kiran Bhageshpur in an article for the Economist in 2017. In fact, just a few years ago, it was all about the sheer volume of data. The common perception is that those who collect a lot of data gain competitive advantages. This was countered by concerns, for example around the issue of data protection and the prejudice that data was only something "for the big companies". However, current technological developments have added [...]

2 12, 2021

Viewpoints – AI Applications in Use at Regional Marketing Organisations

2023-06-01T08:26:14+02:002. December 2021|Open Data|

Artificial intelligence will bring rapid changes to tourism. The organisations that represent the regions and the individual destinations are beginning to lay the groundwork to ensure that this transition is a success. The first AI applications are already at work in the field. An overview. AI will open up new possibilities in many areas for society and business. And it will do so for tourism too. Machine learning and algorithms are already hinting at the possibilities, and while we like to write about these scenarios in the future tense, this is a future [...]

23 11, 2021

Better linked, easier sell

2022-05-31T18:40:25+02:0023. November 2021|Open Data,|

The German travel market is fragmented which makes managing destination data, POIs and other experiences all the more important. Open data sets, the Destination Germany knowledge graph and the use of artificial intelligence will provide a clearer picture and form the basis for new applications and services. by Thomas Reintjes, freelance science and technology journalist "I want to go to Ibiza." could be the type of request handled by the system from AI experts Adigi. But according to Adigi’s founder, Nicolas Götz, very few people want to just travel to Ibiza; they want to go there [...]

17 06, 2021

Digital Guest Information and Visitor Guidance in the Bay of Lübeck

2022-05-20T10:32:11+02:0017. June 2021|Best Cases, DMO, Open Data|

The Bay of Lübeck Guide. Where can I find everything about my holiday region from a single source, ideally supplemented by real-time information? What can I experience and explore in my area? When are the next events taking place that suit me? In 2018, we set out with these common questions from locals and guests, to provide the high-quality service our tourist information offices offer - digitally and as simply as possible. In 2019, this has resulted in the "Bay of Lübeck Guide" - our digital holiday companion on site. The offer is oriented towards the [...]

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